Starting online returns is easy
- Enter your email address and verification code to sign in.
- Go to your order history, select the order and items you want to return or exchange, and follow the instructions, only 4 steps complete the returns request and submit.
- Once your request is approved, you will get email update notifications with shipping guidelines.
What items are returnable? (eligible for returns)
- 30-day return policy, which means you have 30 days after receiving your item to request a return.
- unused and resellable items
- In the original packaging with all the tags intact.
- You’ll also need the receipt or proof of purchase.
What items and exceptions are non-refundable?
- Certain types of items cannot be returned such as gift cards, sale items or custom ordered products. Please get in touch if you have questions or concerns about your specific item.
Damage, loss, or theft issues
- If the purchased product is faulty, reach out to us within 7 days of the delivery date.
- If the purchased product is lost or theft, please collect evidence and contact us immediately.
Exchanges
If you wish to make an exchange for a different item, please contact us directly. Do not use the return page. Once the exchange request is approved, the replacement item will be shipped to you.
If you have any questions regarding the return policy, please contact us at nick@rodoc.com
Once we have approved your return you will receive your refund within 5 Business days. See Refund Policy for any concerns or contact us. Refund Policy – Rodoc Leasing Sales & Service
Contact Information
Main Phone # 419-692-5881
Parts Direct # 567-600-8372
Email: nick@rodoc.com
5028 N kill Road Delphos OH, 45833, United States
