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Gen-Y PHANTOM-X 2.5" Solid Shank 10" Drop 1.6K TW 16K Hitch & GH-051 Dual-Ball & GH-032 Pintle Lock
Gen-Y PHANTOM-X 2.5" Solid Shank 10" Drop 1.6K TW 16K Hitch & GH-051 Dual-Ball & GH-032 Pintle Lock is backordered and will ship as soon as it is back in stock.
Refund Policy
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at nick@rodoc.com.Â
Refund SolutionsÂ
- Refund to original payment method
- Contact us Directly if you wish to Exchange the item instead of refund to the original payment method. (Do not use the Return Page). Contact – Rodoc Leasing Sales & Service
When will I get my refund?
- After your return has been processed, you will receive a refund notice from us, and it will take an additional 1-3 business days for the refund to be returned to your original payment method. The refund to the store credit is immediate.
- If more than 15 business days have passed since we’ve approved your return, please contact us at nick@rodoc.com
International Orders – Mexico
Orders shipped to Mexico are subject to the following return policy:
- Return Window: Returns must be requested within 30 days of the delivery date.
- Restocking Fee: A 10% restocking fee will be deducted from your refund on all returned items.
- Return Shipping:Â The customer is responsible for all return shipping costs. We recommend using a trackable shipping method, as we are not responsible for items lost or damaged in transit back to us.
- Condition:Â Items must be returned in their original, unused condition and original packaging. Returns that do not meet this requirement may be refused or subject to additional deductions.
- How to Initiate a Return:Â Contact us at Phone: 419-692-5881, Email: Jesse@Rodoc.com before shipping any items back. Unauthorized returns will not be accepted.
Refunds will be processed within 5–7 business days of receiving and inspecting the returned item. Refunds will be issued to the original payment method.
Contact InformationÂ
Main Phone # 419-692-5881 Parts Direct # 567-600-8372
Return Policy
Return Policy
Starting online returns is easy Â
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Enter your email address and verification code to sign in.Â
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Go to your order history, select the order and items you want to return or exchange, and follow the instructions, only 4 steps complete the returns request and submit.Â
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Once your request is approved, you will get email update notifications with shipping guidelines.
What items are returnable? (eligible for returns)Â
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30-day return policy, which means you have 30 days after receiving your item to request a return.Â
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 unused and resellable items
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 In the original packaging with all the tags intact.Â
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You’ll also need the receipt or proof of purchase. Â
What items and exceptions are non-refundable? Â
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Certain types of items cannot be returned such as gift cards, sale items or custom ordered products. Please get in touch if you have questions or concerns about your specific item. Â
Damage, loss, or theft issues Â
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If the purchased product is faulty, reach out to us within 7 days of the delivery date.Â
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If the purchased product is lost or theft, please collect evidence and contact us immediately. Â
ExchangesÂ
If you wish to make an exchange for a different item, please contact us directly. Do not use the return page. Once the exchange request is approved, the replacement item will be shipped to you.Â
If you have any questions regarding the return policy, please contact us at nick@rodoc.com
Once we have approved your return you will receive your refund within 5 Business days. See Refund Policy for any concerns or contact us. Refund Policy – Rodoc Leasing Sales & Service
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International Orders – Mexico
Orders shipped to Mexico are subject to the following return policy:
- Return Window: Returns must be requested within 30 days of the delivery date.
- Restocking Fee: A 10% restocking fee will be deducted from your refund on all returned items.
- Return Shipping:Â The customer is responsible for all return shipping costs. We recommend using a trackable shipping method, as we are not responsible for items lost or damaged in transit back to us.
- Condition:Â Items must be returned in their original, unused condition and original packaging. Returns that do not meet this requirement may be refused or subject to additional deductions.
- How to Initiate a Return: Contact us at Phone: 419-692-5881, Email: Parts@Rodoc.com before shipping any items back. Unauthorized returns will not be accepted.
Rodoc Conta
Contact Information
Main Phone # 419-692-5881
Parts Direct # 567-600-8372
Email: nick@rodoc.com
5028 N kill Road Delphos OH, 45833, United States
Tow More. Drop Further. Never Compromise.
The Gen-Y Hitch PHANTOM-X Adjustable Drop Hitch is a mid-range, competitively-priced adjustable hitch built for medium-duty towing. With its innovative stacked tube design for vertical adjustability, the PHANTOM-X delivers the flexibility and strength your rig demands - right out of the box.
Why Choose the Gen-Y PHANTOM-X 2.5" Solid Shank 10" Drop Hitch?
Not all hitches are created equal. The Gen-Y PHANTOM-X is engineered for medium-duty towing conditions, giving you the flexibility to level your load and the power to handle whatever you hook up - all at a price that makes sense.
- 2.5" Solid Shank - Designed for standard receiver hitches on pickup trucks and SUVs
- 10" Drop - Perfect for leveling trailers on lifted trucks and high-clearance vehicles
- Dual-Ball Mount (2" and 2-5/16" balls), Pintle Lock - One hitch, multiple towing configurations
- Up to 16K lbs Towing Capacity - Handle your heaviest loads with confidence
- 1600 lbs Tongue Weight - Built to handle serious tongue weight without flex
- 2.5" Slot Openings - Easy, tool-friendly adjustability for a perfectly level tow every time
Built for Real Work. Backed by Real Engineering.
Gen-Y Hitches are proudly American-made and designed with the working truck owner in mind. The PHANTOM-X features an innovative stacked tube design that allows for full vertical adjustability, meaning you can set your drop height precisely for a perfectly level tow every time. The solid shank construction ensures zero flex and zero slop - even under max load.
Fits a Wide Range of Applications:
- Lifted pickup trucks
- Semi-trucks & commercial vehicles
- Agriculture & farm equipment hauling
- Flatbed & equipment trailers
- Livestock & horse trailers
- Construction & contractor use
Specs at a Glance:
| Shank Size | 2.5" Solid Shank |
| Drop | 10 Inches |
| Max Towing Capacity | 16K lbs |
| Tongue Weight | 1600 lbs |
| Hitch Type | Dual-Ball Mount (2" and 2-5/16" balls), Pintle Lock |
| Brand | Gen-Y Hitch |
| SKU | GH-2425X |
| Warranty | Limited Lifetime Warranty |
| Made In | USA |
Stop settling for a one-size-fits-all hitch. The Gen-Y PHANTOM-X 2.5" Solid Shank 10" Drop Adjustable Hitch gives you the adjustability, strength, and versatility to tow anything, anywhere - safely and confidently.
What Trailer Brands do we work with?
What Trailer Brands do we work with?
Timpte, Thunderstone, Wilson, Sure-Trac, Mortiz, PJ Trailers, Thunder Creek, CornPro, Interstate 1, IronBull, Stealth, Texas Bragg, United
Special Order Parts?
Special Order Parts?
Give us a call! Our parts team will be happy to assist you 419-692-5881
How do I start a return?
How do I start a return?
You can start a return by going to the return center, just a few clicks and return process will be started! If you have any questions or concerns, feel free to contact us!
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).