Pro Recovery Kit (6 items +2 Storage bags + 1 Velcro Tape) *Lifetime Warranty
Pro Recovery Kit (6 items +2 Storage bags + 1 Velcro Tape) *Lifetime Warranty is backordered and will ship as soon as it is back in stock.
Refund Policy
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at nick@rodoc.com.
Refund Solutions
- Refund to original payment method
- Contact us Directly if you wish to Exchange the item instead of refund to the original payment method. (Do not use the Return Page). Contact – Rodoc Leasing Sales & Service
When will I get my refund?
- After your return has been processed, you will receive a refund notice from us, and it will take an additional 1-3 business days for the refund to be returned to your original payment method. The refund to the store credit is immediate.
- If more than 15 business days have passed since we’ve approved your return, please contact us at nick@rodoc.com
Contact Information
Main Phone # 419-692-5881 Parts Direct # 567-600-8372
Return Policy
Return Policy
Starting online returns is easy
-
Enter your email address and verification code to sign in.
-
Go to your order history, select the order and items you want to return or exchange, and follow the instructions, only 4 steps complete the returns request and submit.
-
Once your request is approved, you will get email update notifications with shipping guidelines.
What items are returnable? (eligible for returns)
-
30-day return policy, which means you have 30 days after receiving your item to request a return.
-
unused and resellable items
-
In the original packaging with all the tags intact.
-
You’ll also need the receipt or proof of purchase.
What items and exceptions are non-refundable?
-
Certain types of items cannot be returned such as gift cards, sale items or custom ordered products. Please get in touch if you have questions or concerns about your specific item.
Damage, loss, or theft issues
-
If the purchased product is faulty, reach out to us within 7 days of the delivery date.
-
If the purchased product is lost or theft, please collect evidence and contact us immediately.
Exchanges
If you wish to make an exchange for a different item, please contact us directly. Do not use the return page. Once the exchange request is approved, the replacement item will be shipped to you.
If you have any questions regarding the return policy, please contact us at nick@rodoc.com
Once we have approved your return you will receive your refund within 5 Business days. See Refund Policy for any concerns or contact us. Refund Policy – Rodoc Leasing Sales & Service
Contact Information
Main Phone # 419-692-5881
Parts Direct # 567-600-8372
Email: nick@rodoc.com
5028 N kill Road Delphos OH, 45833, United States
1.1pc 1” x 30' Kinetic Rope: This high-performance kinetic rope provides excellent energy absorption and is designed to handle the toughest recovery situations.
2. 2pcs 1/2" x 22" Sleeved Soft Shackles. These soft shackles are a game-changer, providing a safer alternative to traditional steel shackles, and they quickly become indispensable in your recovery kit.
3.1 pair of Work/Driving Gloves with Touchscreen Compatibility. These gloves not only provide excellent grip but also allow you to use your devices without removing them. Neatly store them in the included bag for convenience. Choose from size options of Large or X-Large for the perfect fit.
4. 2'' Aluminum Hitch Receiver with pin: Crafted from T6061 aluminum with cerakote finish, MOJAB 2'' Aluminum Hitch Receiver offers durability and corrosion resistance, a superior alternative to steel counterparts.
Some items in our kits may vary in color from the photos. If you have a specific color preference, please notify us within 30 minutes of placing your order.
*Lifetime warranty applicable only to the kinetic rope, Soft Shackle and Tow Straps included in this kit
What Trailer Brands do we work with?
What Trailer Brands do we work with?
Timpte, Thunderstone, Wilson, Sure-Trac, Mortiz, PJ Trailers, Thunder Creek, CornPro, Interstate 1, IronBull, Stealth, Texas Bragg, United
Special Order Parts?
Special Order Parts?
Give us a call! Our parts team will be happy to assist you 419-692-5881
How do I start a return?
How do I start a return?
You can start a return by going to the return center, just a few clicks and return process will be started! If you have any questions or concerns, feel free to contact us!
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).